Top 7 Signs Your Roller Shutter Needs Servicing

Top 7 Signs Your Roller Shutters Need Servicing

Let’s get into the top seven signs in further detail…

1. Unusual Noises During Operation

Roller shutters are typically quiet during operation, so any grinding, screeching, banging, or rattling sounds are major red flags. Unusual noises during operation could indicate worn-out parts, lack of lubrication, or alignment issues.

If not addressed swiftly, they could escalate into mechanical failures which are costly and leave you vulnerable from a safety perspective. A professional service can pinpoint the source of the noise and restore smooth, quiet functionality.

2. Shutters Sticking or Moving Slowly

If your roller shutter is showing signs of consistent sticking during attempted operation or moves slower than usual, this is a clear sign something’s wrong and you may require a much-needed service. The issue may stem from a problem with the motor, tracks, or tension springs.

Delayed movement is not only inconvenient but also a potential security risk, especially if the shutter is used frequently throughout the day. Upon getting a service, our engineers will easily be able to point this out to you and repair promptly.

3. Visible Damage or Wear

If you have noticed prominent dents, warping, rust or frayed cabled on your roller shutters (electric or manual), a comprehensive service is required, and you may also need repair or replacement to restore your shutter to its best possible condition.

Issues can lead to bigger problems down the line so it’s always best to deal with them as soon as possible. Regular maintenance helps limit the build up of wear and tear.

4. Difficulty Locking or Unlocking

Struggling to lock or unlock your shutter? Being able to lock and unlock your roller shutters seamlessly is extremely  important to maintain a satisfactory level of security and ease of access for your main key-holders.

Professional roller shutter servicing can often help to restore your shutter(s) to full operation and put your mind at ease moving forward which is what we love to see. 

5. Inconsistent or Partial Opening

A roller shutter that only opens part way, or does so inconsistently, makes it a strong indicator of electrical or mechanical issues. There may be a problem with the motor, control system, or limit switches. This can be particularly disruptive for businesses that rely on shutters for access or loading purposes. A service will highlight the problem and we will be able to deal with it immediately.

6. Lack of Regular Manual Checks

We would always advise that you conduct regular checks of your roller shutter(s) to look for visible damages, find weird operational habits and other irregularities. If you feel something isn’t right then it will prompt you to book in for professional roller shutter servicing. If you’ve neglected manual checks over the last six-twelve months, this is another top sign that a service is required.

7. Over 12 Months Since Last Service

Even if everything appears to be working fine, not having your roller shutter serviced annually can be risky. The UK’s health and safety regulations recommend regular servicing to ensure doors and shutters remain safe and compliant. A lack of recent maintenance or care could mean hidden issues are developing unnoticed. If you wish, we can also add you to our email reminders for servicing.

Roller Shutter Servicing - Why Does It Matter?

Keeping your roller shutter in peak condition isn’t just about avoiding breakdowns, it’s about ensuring safety, meeting legal obligations, and protecting your people and assets.  Here's why servicing is essential:

• Legal Compliance: The Workplace (Health, Safety and Welfare) Regulations 1992 require all powered doors, including shutters, to be regularly maintained for safe operation. Failure to comply can result in hefty fines and  prosecution if an accident occurs. Although ‘regular’ isn’t specific, we would advise that you arrange roller shutter servicing with a specialist just like us at least once every single year.

• Cost Savings: Regular servicing identifies minor problems before they escalate into expensive repairs or require full replacement. Smaller fixes also means you can spread out the costs following every service instead of one large and expensive repair bill when you come across a big problem.

• Improved Security: A faulty, insecure or underperforming roller shutters (electric or manual) is an open invitation for opportunistic theft. Servicing ensures locking mechanisms and security features are functioning as they should.

• Minimised Downtime: If your roller shutter fails, operations can become compromised somewhat. Scheduled servicing prevents long disruptions and keeps your business running smoothly. This should hopefully give you peace of mind over an extended period.

• Extended Lifespan: Proper maintenance and comprehensive servicing significantly extends the life of your roller shutter system, helping you to get a better return on investment on your spend.