RETURN POLICY
Last updated January 01, 2024
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
To return an item, please email customer service at sales@ukdoorsandshutters.co.uk to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and We will arrange for collection and exchange for faulty items only , then mail your return to the following address:
(UK) Doors & Shutters Ltd
Attn: Returns
RMA #
168 Crown Lane
Horwich , Bolton BL6 7QX
United Kingdom
Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least fourteen (14) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
The following items cannot be exchanged:
● Labour
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● For Returns Of Faulty Products We Will Test During Collection And Replace The Faulty Product At Your Property This Policy Does Not Apply To Damaged Goods Caused By The Customer
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
01204918991
sales@ukdoorsandshutters.co.uk